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Shipping & Returns

How Long Does LunaZenTM Take To Be Delivered?

Upon Purchase, your mattress will be handcrafted the very next day at our Vancouver factory, please allow 7 to 10 business days for delivery. Please allow extra time to ship to remote areas. Our 5 Star home deliveries are made easy & convenient for you. We work with your schedule.

Do you ship all over Canada?

For now LunaZenTM is only available in Vancouver, Lower Mainland area & Vancouver Island. We will be shipping across Canada very soon!!

Can We Pick Up Our Mattress?

Yes we can schedule a fast & simple pickup for our Vancouver & Lower Mainland customers.

Will You Remove My Existing Mattress?

Our 5 Star delivery service will remove & recycle your old mattress & box spring. When you recycle your mattress and box spring, you reduce the amount of waste going to our local landfill.

Is The Mattress Compressed & Shipped In A Box?

We don’t want to compromise our Luxury Handcrafted mattresses; there for we don’t believe in compressing our mattress, we ship our mattress full-length to you.

How Does The Return Policy Work?

First allow 30 days of sleep on you new LunaZen™ mattress, this will give you enough time for your body to adjust to the feel of your mattress. Before you even get your mattress, we want you to be happy. We stand behind our product. But if you’re not completely satisfied with your LunaZen™ in the first 100 days after purchase, let us know at hello@lunazen.ca. First, we’ll do our best to resolve any issues you might have. But if you’re still left unsatisfied, we’ll make it right. We’ll arrange to have it picked up from your bedroom & donated to someone in need or to a local shelter for you at zero cost and deliver a full refund of your purchase.

 

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Mattress Sizes

Twin 38" x 74" x 12"

This is ideal for young children and bunk beds and is the perfect option when graduating to a big girl/big boy bed. Also known as a single bed.

Coil Count:608

 

Twin XL - 38" x 80" x 12"

While traditional twin size mattresses are perfect for young children and shorter adults, twin XL mattresses measuring 39” by 80” were made to fit a taller adult sleeper.

Coil Count: 650

 

Double - 54" x 74" x 12"

The full size mattress, also known as a double bed was the most popular mattress size for adults and couples before the introduction of the queen size mattress in the 1950s. Full size mattresses are great for families with older children and teenagers. In cities, where space is a luxury, full size mattresses have never gone out of style.

Double: 864

 

Queen - 60" x 80" x 12"

The queen size mattress is designed to provide more sleeping room for couples, while still being small enough to fit in smaller rooms. Since its debut, customers have crowned the queen sized mattress as the #1 selling mattress size in the industry.

Coil Count:1,020

 

King - 76" x 80" x 12"

This size is a royal fit for any master bedroom. The king sized mattress was designed to provide more sleeping surface. Stretch away!!

Coil Count: 1,292

 

Cal King - 72" x 84" x 12"

The California king size mattress is longer than a traditional king at 84”. Offsetting its longer length, California king mattresses shave 4” off the width of a traditional king mattress, measuring 72” across. The California king mattress is great for tall people or any person who likes to stretch out in their sleep.

Coil Count: 1,292