Returns & Exchanges

How Does the Return Policy Work?

First, allow 30 days of sleep on you new Lunazen™ mattress, this will give you enough time for your body to adjust to the feel of your mattress.

Before you even get your mattress, we want you to be happy. We stand behind our product. But if you’re not completely satisfied with your Lunazen™ in the first 100 days after purchase, let us know at hello@lunazen.ca.

We’ll do our best to resolve any issues you might have. But if you’re still left unsatisfied, we’ll make it right. We’ll arrange to have it picked up from your bedroom & donated to someone in need or to a local shelter for you at zero cost and deliver a full refund of your purchase.

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